Customer Services

We aim to provide useful fitness and health information and advice in a more usable and easily-accessible way.  We want to provide most of the important information resources to get most of the value out of the activities we promote, on a new and more accessible basis. 

But we do say most of the value.  Only professionals such as a GP or medical specialist can give you the best level of advice as to what you should or shouldn’t do.  It is finally your responsibility to choose what you do and how you do it, and we cannot be held liable for any consequences arising out of the application of our advice and information.

Good practices are described in many places on our website, but you should read in particular the section Exercise Tips as a guide for doing things safely.

Most importantly, you should stop your activity if you:

• Experience chest pain
• Cannot catch your breath
• Develop an irregular or rapid heartbeat
• Feel any other sharp discomfort or pain

Furthermore, you should seek the advice of a GP or medical specialist before starting an exercise program if you have:

• A heart condition
• High blood pressure
• Diabetes
• Asthma
• Joint, muscular, or back problems 

Or you are:

• Pregnant
• On any prescribed medication
• Currently under the care of your doctor
• Convalescing