Customer Services

Using the equipment

Use equipment in the way recommended in materials that are supplied with it, or on the product pages of the website.

While the strength-building equipment we sell is designed with built-in safety mechanisms, if all risk was built out of a machine, it wouldn't do its job. Power cages and leverage gyms employ fundamental principles of mechanics and gravity that can bring considerable forces to bear on whatever gets in their way. Children should be kept away from them.  Users under 16 years should be supervised.

Undertaking strenuous exercise

Good practices are described in several places on our website, but you should read in particular the section Exercise Tips as a guide for doing things safely.

Most importantly, you should stop your activity if you experience chest pain, cannot catch your breath, develop an irregular or rapid heartbeat, or feel any other sharp discomfort or pain.  Furthermore, you should seek the advice of a GP or medical specialist before starting an exercise program if you have a heart condition, high blood pressure, diabetes, asthma, or joint, muscular, or back problems.  Our sort of exercise can be just the thing for these conditions, but a doctor should know about your plans.

Simlilarly, if you're pregnant, or on any prescribed medication, convalescing or under particular care of your doctor, he/she should know your intentions.